OAV Score is OAV's composite dealer-quality indicator — a single 0-100 reading that combines a dealer's buyer responsiveness, OAV buyer reviews, and external ratings into one score. It is designed to help car buyers quickly gauge how a dealer performs on the signals OAV can observe, and is computed for dealerships tracked in OAV's platform. OAV Score is a trademark of One Auction View LLC.

How is OAV Score calculated?

OAV Score blends three components: (1) buyer responsiveness — the share of buyer inquiries the dealer has replied to through OAV — weighted highest at 40%; (2) OAV buyer reviews — the average of published buyer reviews on OAV — at 35%; (3) external ratings (e.g., Google) at 25%. The weights renormalize over whichever components a dealer actually has data for, so a dealer is only ever scored on real signals. OAV Score requires at least one OAV-native signal (buyer reviews or responsiveness); an external rating alone, such as Google, is shown on its own rather than rescaled into an OAV Score. The result is mapped to a band: Excellent (80+), Good (65-79), Fair (50-64), or Needs Improvement (below 50).

Why is responsiveness weighted the most?

Because responsiveness is the signal that most directly reflects how a dealer treats buyers who reach out. OAV routes buyer inquiries to dealers, so we can measure whether a dealer actually replies — through OAV — within the platform. A dealer who consistently answers buyers earns a higher OAV Score than one who ignores them, regardless of how much inventory they carry.

What does OAV Score NOT mean?

OAV Score is a directional indicator, not a guarantee, endorsement, accreditation, or prediction of your individual experience. It does not measure a dealer's pricing (that is Price-to-Market), it is not a rating of any specific vehicle, and it does not certify a dealer. It reflects only the observable signals OAV has for a dealer at a point in time. Treat it as one input among many when choosing where to buy.

What happens when a dealer has no data?

OAV Score is only shown when a dealer has at least one OAV-native signal — published OAV buyer reviews or measured inquiry responsiveness. A dealer with only an external rating, such as Google, is not assigned an OAV Score; that rating is shown on its own instead. A dealer with none of these shows "not enough data yet" rather than a score. OAV never fabricates a zero or a placeholder score — an absent score means absent data, not a bad dealer.

How often does OAV Score update?

OAV Score is computed live from current data each time a dealer page is viewed. As new buyer reviews are published, as the dealer replies to more inquiries through OAV, and as external ratings refresh, the score moves accordingly. There is no stored, stale score — it always reflects the latest observable signals.

Methodology

OAV Score™

OAV's composite dealer-quality indicator. One 0–100 score built from how a dealer treats buyers — not a guarantee, not a pricing signal.

Market snapshot · August 29, 2026

What OAV Score measures

OAV Score™ combines three observable signals into a single 0–100 reading so buyers can gauge, at a glance, how a dealer performs. It rewards dealers who engage with buyers — responsiveness is the largest component — and is computed for dealerships tracked on OAV.

OAV Score is a directional indicator, not a guarantee, endorsement, or accreditation. It does not grade a dealer's pricing — that is Price-to-Market — and it is not a rating of any individual vehicle.

The three components

Buyer responsiveness — 40%: The share of buyer inquiries the dealer has replied to through OAV. Weighted highest because it most directly reflects how a dealer treats buyers who reach out. Measured on-platform, so it rewards dealers who actually answer.
OAV buyer reviews — 35%: The average of published buyer reviews left on OAV. Reviews are moderated before they appear and, where a reviewer's inquiry or purchase can be matched, are badged as verified.
External ratings — 25%: A dealer's external rating (e.g., Google), where available, as a secondary signal. Shown with attribution to its source.

Weights renormalize over whichever components a dealer has data for, so a dealer is only ever scored on real signals. The blended result maps to a band: Excellent (80+), Good (65–79), Fair (50–64), or Needs Improvement (below 50).

What OAV Score is not

Not a guarantee or endorsement. It reflects observable signals, not a promise about your individual experience.
Not a pricing signal. Pricing is graded separately by Price-to-Market (Great Deal / Fair Price / Overpriced).
Not a vehicle rating. OAV Score is about the dealer, not any specific car in inventory.
Not a fabricated number. No data means “not enough data yet,” never a placeholder zero.

Frequently asked questions

What is OAV Score?: OAV Score is OAV's composite dealer-quality indicator — a single 0-100 reading that combines a dealer's buyer responsiveness, OAV buyer reviews, and external ratings into one score. It is designed to help car buyers quickly gauge how a dealer performs on the signals OAV can observe, and is computed for dealerships tracked in OAV's platform. OAV Score is a trademark of One Auction View LLC.
How is OAV Score calculated?: OAV Score blends three components: (1) buyer responsiveness — the share of buyer inquiries the dealer has replied to through OAV — weighted highest at 40%; (2) OAV buyer reviews — the average of published buyer reviews on OAV — at 35%; (3) external ratings (e.g., Google) at 25%. The weights renormalize over whichever components a dealer actually has data for, so a dealer is only ever scored on real signals. OAV Score requires at least one OAV-native signal (buyer reviews or responsiveness); an external rating alone, such as Google, is shown on its own rather than rescaled into an OAV Score. The result is mapped to a band: Excellent (80+), Good (65-79), Fair (50-64), or Needs Improvement (below 50).
Why is responsiveness weighted the most?: Because responsiveness is the signal that most directly reflects how a dealer treats buyers who reach out. OAV routes buyer inquiries to dealers, so we can measure whether a dealer actually replies — through OAV — within the platform. A dealer who consistently answers buyers earns a higher OAV Score than one who ignores them, regardless of how much inventory they carry.
What does OAV Score NOT mean?: OAV Score is a directional indicator, not a guarantee, endorsement, accreditation, or prediction of your individual experience. It does not measure a dealer's pricing (that is Price-to-Market), it is not a rating of any specific vehicle, and it does not certify a dealer. It reflects only the observable signals OAV has for a dealer at a point in time. Treat it as one input among many when choosing where to buy.
What happens when a dealer has no data?: OAV Score is only shown when a dealer has at least one OAV-native signal — published OAV buyer reviews or measured inquiry responsiveness. A dealer with only an external rating, such as Google, is not assigned an OAV Score; that rating is shown on its own instead. A dealer with none of these shows "not enough data yet" rather than a score. OAV never fabricates a zero or a placeholder score — an absent score means absent data, not a bad dealer.
How often does OAV Score update?: OAV Score is computed live from current data each time a dealer page is viewed. As new buyer reviews are published, as the dealer replies to more inquiries through OAV, and as external ratings refresh, the score moves accordingly. There is no stored, stale score — it always reflects the latest observable signals.

OAV Score™ is a trademark of One Auction View LLC. Powered by OAV's patented vehicle market standardization technology (U.S. Patent No. 12,236,477) and One Auction View® (U.S. Trademark Registration No. 6,365,190).